Documenting a process will help you achieve 5 key things:

1) Helps improve processes. Identify bottlenecks and inefficiencies by documenting the exact processes. You’ll quickly see what processes that you need to improve or get rid of.

2) Helps train employees. You can use process documents to help new employees understand their job roles and familiarize themselves with the processes they’ll be involved in.  Even experienced employees can still refer to these documents whenever they want to make sure that they are executing the process right.

3) Helps preserve company knowledge. Keep a record of processes known only to a few people specialized in doing them. That way even when they leave, the newcomers can resume the work easily.

4) Helps mitigate risks and maintain operational consistency.

5) Detailed process documentation is also a vital part of patents and trade secrets.

Process documentation provides a detailed description of how to carry out a business process.

It includes all types of documents that support a process, like

  • policies
  • checklists
  • tutorials
  • forms
  • screenshots
  • links to other applications
  • process maps

It is used as a guide to help employees at all levels, including decision makers and stakeholders, quickly understand company processes.


Continues learning is your self-motivated persistence in acquiring knowledge and competencies in order to expand your skill set and develop future opportunities. It forms part of your personal and professional development in an effort to avoid stagnation and reach your full potential.

Knowledge is now at everyone’s fingertips. Those not making use of this opportunity will remain where they are, their capabilities diminishing in its importance. These seven benefits should be reason enough never to stop learning.